Privacy Policy

Data Protection

For the purposes of data protection this policy refers to the applicable Icelandic Data Protection Act and the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation.

Energy Cluster, registered under the name ........ Iceland is the data controller of the personal information we hold about you.

What is personal information?
Personal information, or personal data, refers to any information about an individual from which that person can be identified. It does not refer to anonymous data. Anonymous data is information where any personal identifiers have been removed.

 

Why do we contact you?

  • If you have signed up for our newsletters, we contact you to update you about exciting new updates which are exclusive to our mailing list. You can opt out of marketing emails at any time – see below for more details. We use Mailchimp as our email marketing platform. Mailchimp has certified its compliance with EU-U.S. Privacy Shield Framework and therefore provides adequate data protection.

 

Types of cookies we use:

Strictly Necessary Cookies These are essential cookies that let you move around the website or app and use its features, like accessing secure areas. Without them, services registration and logging in cannot be provided. These cookies don't collect any information about you that could be used for marketing or remembering where you've been on the internet.

Performance   Cookies  These collect information about how you use a website or app, for instance, which pages you go to most often, and if you get error messages. They don't collect information that identifies you; all the information is anonymous. It is used only to improve how the website or app works.

Functionality Cookies These remember choices you make (such as your user name, language or the region you are in) and provide personal features. They can remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also provide services you've asked for, such as watching a video or commenting on a blog. The information they collect can be made anonymous. They can't track other websites or apps you visit.

Targeting Cookies These deliver adverts or messages relevant to you and your interests. Sometimes targeting cookies are linked to other sites, such as Facebook.

Within these four categorizations of cookie, cookies are sorted as either temporary ('Session' cookies) or more long-term ('Persistent' cookies).

Analytics Cookies We use a set of cookies to collect information in-order to analyse and report website usage statistics without personally identifying individual visitors with tools such as Google Analytics. This helps us understand how visitors to our website use it and to make recommendations based on browsing history and engagement.

'Session' cookies link your actions in one session only. This 'session' starts when the webpage or app is opened and finishes when it is closed. Then the cookie is deleted forever.

'Persistent' cookies are where the cookie remains on your phone or computer for a specific period of time. They are activated automatically when you visit a particular website or app.

One other difference is if the cookie is a 'first-party cookie' or a 'third-party' cookie. A first-party cookie is set by the Energy Cluster website or app you're visiting, whereas a 'third-party' cookie is set by someone else. Energy Cluster will only ever allow third-party cookies that are approved by the brand.

Do not track (DNT) is a feature offered by most browsers, with some newer browsers offering it as default. If enabled, it sends a signal to websites to request that your browsing isn't tracked. Tracking is used for a wide variety of reasons ranging from social or advertising networks measuring effectiveness or third-party analytical services such as Google Analytics to improve customer experience and provide statistical analysis.

At present there is not an industry-wide uniform standard that has been agreed and adopted to determine how DNT requests should be managed. As a result, energycluster.is does not currently respond to DNT requests. We will continue to review our DNT process and other new technologies.